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There are many different types of freight brokers and dispatchers out there. How do you know which one is right for you? Here we compare the two types of services to help you make a decision.

What is a freight broker?

A freight broker is a company that uses its relationships with carriers to move its clients’ freight. A broker does not actually transport the freight itself, but instead acts as an intermediary between companies that need to move their product and the carriers who have the trucks and drivers available to do so.

A broker is essentially a salesperson for the transportation industry, and like any good salesperson, they need to be knowledgeable about both their product (in this case, transportation) and their customer’s needs. In order to find the best carrier for each load, brokers need to understand things like what kind of product is being shipped, where it needs to go, when it needs to get there, and how much it will cost.

What is a dispatcher?

A dispatcher is a professional within the transportation industry who is responsible for maintaining contact with drivers and ensuring that they are following schedules. The dispatcher may also be responsible for tracking vehicles and loads, as well as coordinating driver breaks and communications.

Freight broker vs dispatcher

When it comes to trucking, freight brokers and dispatchers are two very important pieces to the puzzle. They both work tirelessly to ensure that loads are delivered on time and without incident. But what is the difference between these two essential trucking positions?

A dispatcher is responsible for the day-to-day management of a fleet of trucks. This includes assigning loads, tracking progress, and dealing with any issues that may arise during transit. A freight broker, on the other hand, is responsible for finding shippers who need goods transported and matching them up with carriers who have the capacity to do so. In other words, freight brokers are in charge of the business side of things, while dispatchers take care of the operational side.

Both brokers and dispatchers play a vital role in keeping the trucking industry running smoothly. Without them, deliveries would be delayed and shipments would get lost in the shuffle. If you’re thinking about a career in trucking, chances are one of these positions is a good fit for you.

How to become a freight broker

A freight broker is an intermediary between a shipper who has cargo to move and a carrier who has the capacity to move it. A broker is responsible for finding carriers to move freight and negotiating rates on behalf of their clients, the shippers. A broker does not typically own any trucks or equipment but relies on their relationships with carriers to move freight.

There are a few different ways to become a freight broker. The most common way is to get hired by a brokerage firm, though some people choose to start their own brokerage business. There are also a few schools that offer programs specifically in freight brokerage.

Becoming a freight broker usually requires completing some kind of training program and passing an exam administered by the National Association of Freight

Transportation (NAFT). Some states also have their own licensing requirements for brokers. Once you have completed all the necessary training and exams, you will need to find a job with a broker-dealer firm that is registered with the NAFT.

If you are thinking about becoming a freight broker, it is important to research the different steps involved in the process so that you can be prepared for what lies ahead. There are many resources available online and through professional organizations like the NAFT that can help you learn more about this exciting career opportunity.

How to become a dispatcher

Becoming a dispatcher is a process that begins with research. Dispatchers must be knowledgeable about the trucking industry and the various regulations that apply to it. They should also be familiar with the geography of the area in which they will be dispatching, as well as the capabilities of the drivers and trucks under their control. Once you have decided that becoming a dispatcher is the right career move for you, there are a few steps you will need to take to make it happen.

The first step is to obtain your Commercial Driver’s License (CDL). While this is not required in all states, it is a good idea to have one anyway. The second step is to find a trucking company that is willing to train you as a dispatcher. Many companies are willing to do this, but some may require that you have experience working in the trucking industry first. Once you have found a company that is willing to train you, you will need to complete their training program. This usually takes between four and six weeks.

After you have completed your training, you will be ready to start work as a dispatcher. You can either work for the company that trained you, or you can start your own dispatch service. If you decide to start your own dispatch service, you will need to obtain a business license and insurance. You will also need to find drivers and trucks to work for you. Once you have everything in place, you can start Dispatching!

The pros and cons of being a freight broker

There are many different types of transportation carriers, and each has its own set of advantages and disadvantages. Some carrier types are more suited to specific types of commodities or shipping routes than others. When choosing a carrier for your freight, it’s important to consider all the pros and cons of each type before making a decision.

Freight brokers act as intermediaries between shippers and carriers. They match shippers with available carriers, negotiate rates on behalf of their clients, and sometimes even arrange for financing and insurance. Freight brokers typically handle full truckload (FTL) shipments that are moved on tractor-trailers.

The main advantage of working with a freight broker is that they have the experience and knowledge to get you the best possible rate for your shipment. They also have relationships with multiple carriers and can quickly find a carrier that’s available to move your load. And because they work with so many different clients, they’re often able to get volume discounts from carriers that they can pass on to you. In addition, freight brokers typically offer value-added services such as tracking and tracing, which can give you peace of mind when shipped goods are in transit.

The main disadvantage of working with a freight broker is that you don’t have a direct relationship with the carrier. This can make it more difficult to resolve issues if there are problems with your shipment. In addition, some freight brokers charge higher fees than other types of transportation providers.

The pros and cons of being a dispatcher

When you become a dispatcher, you will be in charge of organizing and managing the schedules of the company’s drivers. This can be a full-time or part-time job, and it can be done remotely from home or in an office. There are some benefits to being a dispatcher, but there are also some drawbacks that you should be aware of before you make the decision to become one.


-You will have the opportunity to work with a lot of different people and learn about their different cultures and backgrounds.

-You will be able to help people by organizing their schedules and making sure that they are safe while on the road.

-You will be able to work from home or from an office, depending on your preference.


-You may have to work long hours, including nights and weekends.

-You may deal with a lot of stress because you will be responsible for the safety of other people.

-You may have to deal with difficult customers who are angry about their situation.

What to expect as a freight broker

As a freight broker, you will be responsible for orchestrating the movement of goods from one point to another. You will work with clients to determine their shipping needs and then find carriers that can transport the goods safely and efficiently. You will need to have a strong understanding of the shipping industry, including regulations, rates, and routes. Strong communication and negotiation skills are essential in this role, as you will be coordinating between multiple parties. This position requires a great deal of responsibility and attention to detail, as any issues with the shipment could result in delays or damage to the goods.

What to expect as a dispatcher

Do you like multitasking? Answering the phone, communicating with drivers, scheduling deliveries, and dispatching loads all at the same time? Then a dispatcher position may be for you!

A dispatcher’s day starts by evaluating the previous day’s events and planning for the day ahead. They check for any updates on loads that were in transit and plan accordingly. They also check driver availability and plan routes accordingly. Then they start working on new load requests that come in from clients.

Load requests require a dispatcher to find available trucks and drivers that can haul the load safely and efficiently. Once a match is found, the dispatcher books the load and communicates all pertinent information to the driver. This information includes delivery date, time, address, contact info, etc. The dispatcher also provides support to drivers throughout their journey by updating them on traffic conditions, changes in plans, etc.

A successful dispatcher is an excellent communicator with great organizational skills. They are able to multitask and think on their feet. If this sounds like you, consider a career as a dispatcher!

Advice for those considering a career as a freight broker or dispatcher

If you’re considering a career as a freight broker or dispatcher, there are a few things you should keep in mind. First and foremost, brokers and dispatchers play very different roles in the freight industry, so it’s important to understand the difference between the two before making a decision.

Brokers are typically responsible for securing load contracts with shippers, while dispatchers are responsible for coordinating drivers and equipment to move those loads. Both roles are important, but they require very different skill sets.

If you’re interested in becoming a freight broker, you should be prepared to spend a lot of time on the phone securing load contracts. You’ll also need to be well-versed in the intricacies of the freight industry, as you’ll need to be able to understand and explain your pricing to potential customers.

If you’re interested in becoming a dispatcher, on the other hand, you should be prepared to spend a lot of time on the computer tracking drivers and loads. You’ll also need excellent communication skills, as you’ll need to be able to coordinate drivers who may be spread out across the country.

Both roles are important and both have their own unique challenges. If you’re not sure which one is right for you, it’s worth taking some time to research both options before making a decision.

Greg Baskerville
Greg Baskerville
Gaming Blogger & Musician. Playing games since the Amiga days in the 1980's, and a handy guitarist.

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